Authority Magazine recently interviewed Eric Wyss, Heritage’s Director of Financial Planning and Risk Management, to explore the subject of dealing with crisis and how to adapt and overcome. The context of this series is the physical and financial fallout that resulted from the COVID-19 pandemic. Crisis management is one skill that many successful leaders have in common, and in many cases, it is the most important experience necessary to survive and thrive in today’s complex market.
Here is an excerpt from Eric Wyss’s interview in Authority Magazine. Be sure to visit the link below to read the full article.
Before a crisis strikes, what should business owners and leaders think about and how should they plan?
Have a clear and first-hand understanding of the vulnerabilities and risks existing in your organization when you design a recovery strategy. Contingency plans have been drafted or created for most business or government entities, but the real question is whether or not those plans have been sufficiently vetted. A periodic spot check of phone communications doesn’t count as preparation. Individuals will rapidly figure out how to get in touch with their teams. The real question is, how do operations continue in the short time it takes to get everyone talking? What if the crisis doesn’t end in a couple of weeks?
Click HERE for the full article.